1. Introduction
Sigalmark ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at new.sigalmark.com and use our services.
Please read this policy carefully. By using our website and services, you consent to the practices described in this policy.
2. Information We Collect
Information You Provide
- Contact information: name, email address, phone number, and company name when you fill out forms or contact us
- Account information: credentials and profile details when you register for our SaaS platform
- Communication data: messages, feedback, and correspondence you send to us
Information Collected Automatically
- Usage data: pages visited, time spent, click patterns, and referral sources
- Device data: browser type, operating system, IP address, and device identifiers
- Cookies: we use cookies and similar technologies to enhance your experience (see Section 6)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and respond to your enquiries and requests
- Send you service-related communications
- Send marketing communications (with your consent)
- Analyse usage patterns to improve our website and services
- Comply with legal obligations
4. Legal Basis for Processing (GDPR)
Under the UK GDPR and EU GDPR, we process your personal data on the following legal bases:
- Consent: where you have given clear consent for us to process your data for a specific purpose
- Contract: where processing is necessary to fulfil a contract with you
- Legitimate interest: where processing is necessary for our legitimate business interests, provided these do not override your rights
- Legal obligation: where we are required to process data by law
5. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Service providers: trusted third parties who assist us in operating our website and services (e.g., hosting, analytics, email delivery)
- Legal requirements: when required by law, regulation, or legal process
- Business transfers: in connection with a merger, acquisition, or sale of assets
6. Cookies
We use cookies and similar tracking technologies to collect information about your browsing activity. You can control cookies through your browser settings. For more information, please refer to our cookie banner when you first visit our site.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
8. Your Rights
Under UK and EU data protection law, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data
- Restrict processing of your data
- Data portability
- Object to processing
- Withdraw consent at any time
To exercise any of these rights, please contact us at info@sigalmark.com.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our blockchain-based verification system ensures the integrity and immutability of credential data.
10. International Transfers
Your data may be transferred to and processed in countries outside the UK and EEA. Where this occurs, we ensure appropriate safeguards are in place in accordance with applicable data protection law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "last updated" date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: info@sigalmark.com
Website: Contact Form
